The objective of SRM is to maximize the value of those interactions. The definition of supplier relationship management can vary from organization to organization. Information Services Director, Business Development and Program Managers to communicate and develop the Strategic Supplier plan in accordance with the long range business plan and business need, Works with the Customer facing Stakeholder Management Team to ensure that all Supplier facing activity aligns with the overall Customer and business strategy to ensure coherence of approach across the Information Services business, Develops a comprehensive understanding of the strategic suppliers business and goals and is able to map these to the goals of the Information Services business to identify opportunities and risks, Definition of a clearly defined governance model to be deployed with strategic suppliers to ensure effective relationships including where required an escalation process to quickly resolve any issues, Defining a measurement system (scorecard) to measure and record the value being derived by Boeing and its strategic suppliers from the relationship, Three (3) Years’ Experience in Procurement and Supply Chain Strategy, Three (3) years’ Experience in Supplier and Contract Management, Three (3) years’ Experience in Strategic sourcing and commodity management, Owns the quarterly business review process between Standard’s IT Executives and the Supplier’s Executive team, Responsible for supplier’s overall performance, Subject matter expert for all contact related performance guarantees, Manages the completion of supplier corrective action plans, 12+ years of progressive supplier management / supply chain management experience, Understands the business of IT organizations, 7+ years of prior contract negotiation and administration experience, General understanding of contract law and business law, Program/Project management experience is beneficial, Perform critical analysis and recommend suppliers to be invited into Assurant’s Supplier Relationship Management (SRM) program, Develop and maintain supplier relationships for contracts identified as complex, Follow the enterprise-wide Supplier Governance program processes for effective risk mitigation and/or internal escalation* Ongoing assessment of suppliers segmentation using the enterprise model and manage suppliers based on how they were segmented, Work on complex issues where analysis of situations or data requires an in-depth knowledge of Assurant and the supplier, Develop management framework for metrics, scorecards and service level agreements (SLAs) to provide a structured approach for collection, assessment, and communication of the complex supplier program and maintain accountability with suppliers, Organize and lead periodic business review meetings between Assurant and suppliers’ executive team to evaluate supplier performance and risk, Manage the identification of new complex programs, pre-qualification, onboarding, invoice validation, financial performance, supplier development and collaboration initiatives, and off-boarding for complex engagements and suppliers, Excellent interpersonal, facilitation, communication and influencing skills, Strong oral, written, and organizational skills, Eight years Supplier performance and relationship management, Exposure to IT outsourcing will be an added advantage, 8 years outsourcing benchmarking, market analyses and financial negotiations, Demonstrated ability to function in a team and highly matrixed environment, Secure the training, understanding of suppliers to lead them to fulfill Volvo Group company's expectations utilizing, Bachelor's degree in Supply Chain, Logistics, Business or may be offset by, Develops, formalizes and directs relationships with one or more strategic IT suppliers, Identifies appropriate relationships in conjunction with internal customers and suppliers to drive proper alignment on business and operational topics, Facilitates and maintains relationships between strategic suppliers and internal resources, including IT stakeholders and executive leadership, Develops framework for interactions between the supplier and the business, Ensures that requirements are well-communicated and well-understood, and clearly defines expectations from the business, Manages and measures performance of the overall relationship between internal customers and strategic suppliers, Collaborates with key stakeholders in the business to establish, prioritize and track strategic requirements to be communicated to suppliers, Helps establish common goals between key stakeholders and strategic suppliers, Ensures effective communication between the organization and each strategic supplier, A Bachelor's degree is typically required, preferably in an analytical field (such as general business, economics, psychology, computer science, mathematics, statistics or finance), Experience for this role should include a minimum of 5 years’ experience of managing complex IT contracts and relationships, or experience as an IT supplier managing customer accounts and relationships, Strong negotiation, relationship and interpersonal skills, Basic understanding of the technology or services delivered by the supplier, Strong knowledge of the supplier, its market, its competitors and market trends. Conduct high level briefing presentations and solution recommendations, We are able to provide relocation or sponsorship for this position, Minimum 13 years’ professional experience working in an Enterprise environment – regulated industry experience is a plus, Minimum 5 years’ experience in managing/engaging with Suppliers, Minimum 5 years’ experience in a VMO and or SIAM type role, Must be able to work as an individual contributor, Must be able to lead in a Matrix environment, Must be able to communicate effectively to multiple stake holders at levels as well as to suppliers, Must have excellent written and oral communication skills, Must be able to draw conclusions from differing inputs, Preferred to have experience in Design thinking, Bachelor's degree and four years related work experience or eight years related work experience post high school, Four years vendor relationship experience, Supplier or alliance management of relationships with Fortune 50 or large global firms, COP (Certified Outsourcing Professional) a plus, Strong skills with developing and analyzing supplier performance metrics, Ability to interact with all organizational levels and demonstrated strong professional presence, Ability to communicate and document complex concepts & processes in a clear and concise manner, Strong analytical, problem solving, and organizational skills, Develop and manage the business relationship with assigned contract manufacturers (CMO’s), contract QC laboratories and strategic raw material suppliers, Ensure uninterrupted product supply from Alexion’s external contract supply network utilizing the support of cross functional teams (QA for vendor GMP compliance, Technical Services for process performance, Finance for vendor payment, etc. Here are some Vendor Relationship Manager resume objectives to help you compose your own objective statement: 1. ), Development of e-Solutions procurement strategies and the set-up of Airbus make-or-buy-policy (optimal combination of internal and external capabilities), Educated to Bac+5 level (or equivalent) in Business school or engineering graduate with good sales, pre-sales or procurement knowledge or a related discipline, Manage Supplier relationships to ensure SLAs are met, processes and procedures are followed and alignment exists with Asurion objectives. Provides guidance to the Lab Series team and relevant colleagues as necessary in the development and monitoring of projects The jobholder has to be the focal point of contact for all issues relating to the suppliers or portfolio of suppliers, Providing expert advice and direction to Senior/Executive Management is important. 2. ), Proactively identifies and analyzes Supplier’s performance against standards (volumes, SLA’s,) set out in the Service Level Agreement, Provides initial assessment/analysis of SLA and contracts against standard policy and process, Assists RBC partners with transition of paper invoicing to electronic invoice process, Report ongoing status to demonstrate compliance. ), 5+ years of software procurement and sourcing experience within a complex global operation, Drive productivity, rationalize supply base, and manage vendor spend, Work with value chain partners to define goals, deliver results, and add value to their business processes to reduce supplier costs and time to market, Develop written contracts with Office of General Counsel (OGC) support & guidance, BA/BS degree required; MS/MA/MBA preferred. Ensure GBO maintains a “Green” status, Analyse data in the supplier management database. Will also need to balance competing demands upon resource requests and assist in prioritization when necessary, Troubleshoot/ resolve most problems independently as per Letter of Authority/ authority levels following established guidelines and procedures. escalation) when necessary to maintain exceptional service, Leads process reviews, change reviews and problem reviews and tracks supplier performance for summarization and analysis upon contract termination/renewal, Provide high level strategic assessment and review of supplier and service provider services to key internal stakeholders and senior management, Builds, sustains and leverages professional relationships and people networks with internal and external organizations to stay abreast of industry standards and opportunities for improvement, Identify and recommend improvements and opportunities to senior and executive management related to area(s) of expertise, Provide consultative support to internal business partners and customers, directly or indirectly, utilizing strong operational knowledge, Ensure adherence to Bank policies and procedures are followed throughout the supplier engagement and management process, Escalate issues that require resolution by more senior team members, as per guidelines, Ensure strict confidentiality is maintained for both customer and Bank information to protect the customer and the Bank and to ensure compliance with Bank P&Ps, Complete and submit required attestations, Access confidential customer and line of business financial information where required, Approve expenditures in accordance with corporate guidelines, Advanced skills and in-depth knowledge of supplier and contract management, sourcing and/or procurement including interpreting documents such as contracts, RFPs and SOWs, In-depth understanding of linkages between business strategy including strategic direction, goals and priorities North/South as well as BMO’s overall strategic goals, plans and priorities, Advanced negotiation skills to plan, prepare and support complex vendor negotiations, In-depth knowledge and skills related to strategic planning and project management, Working knowledge of banking industry and operations, In-depth understanding of technology and/or services provided by suppliers, Advanced analytical and problem-solving skills, with ability to resolve both complex and day-to-day operating/technical issues, Advanced planning, time management and prioritization skills with ability to multi-task in a fast-paced, dynamic environment, First point of contact for local delivery for contract clarification and P2P issues, Identify gaps in statement of work during project delivery, Overall 4-6 yrs of experience in related industry, Sourcing practice, process & strategy knowledge, Supplier Management is important to ensure that third parties (suppliers/vendors) deliver in accordance with their contractual obligations, It is essential that all suppliers must have a designated Supplier Manager. It’s the one thing the recruiter really cares about and pays the most attention to. • Document business case and... • Demonstrated written and verbal communicat... • Strong influencing skills vital to manage ... • Excellent prioritization and time manageme... • Resource management, including resource utilization, forecasting, and coordination with recruiting Chemonics seeks a supplier relationship manager to support our Procurement and Supply Management project. In support of Citi’s Supplier Management Program, apply Supplier Relationship Management (SRM) disciplines for strategically coordinating the planning and managing all interactions with strategic suppliers that supply goods and/or services to Citi in order to maximize the value of those interactions. Reviews results with Supplier and Business Units monthly, Monitors and validates invoices/rebates/special instructions sent by Supplier for accuracy and contract compliance, Reporting of key business metrics (SLA, Volume, Attrition, FTE, Regulatory compliance, invoices and transaction costs), Responsible for management of RBC’s electronic invoice process, including monitoring, and validation of Supplier invoices for accuracy and contract compliance and perform monthly accrual reconciliation with finance, Responsible for tracking and validation of financials, Track penalties, productivity gains, service credit tracking, volume rebate, and of actual spend against contract, Develops and stores all internal related communications and process flows for Supplier-related processes (i.e., Service Level Agreements, Contract Management, BCP etc) into RBC information repository, including Share Point, Responsible for all posting of documentation and tracking of information, Helps to define the reporting standards, tools and templates to be used to monitor a Supplier’s performance and ongoing viability, Responsible for on-boarding / off-boarding Supplier account team members (request IDs, building access, etc), Responsible for overall coordination of meetings, documenting minutes, communication of materials, documents, ensuring timelines are adhered to and stakeholders are properly informed throughout, Responsible for all creation, tracking and administration of enterprise logs ( Master Supplier Agreement, Issue, Escalation, Change Control, etc), Participates and provides support in GR projects as and when required, Prioritizes work effort for greatest impact engaging business partners regularly to ensure risks are mitigated as required, Ensure ongoing awareness, governance, adherence and validation of RBC’s contractual requirements of the supplier for all requirements related to AML, Code Of Conduct, Background Checks, Privacy, Control Standards, Responsible for maintaining an up to date contract library for those suppliers assigned, Act as the coordinator between the organisation and the 3rd party supplier, Manager directs initiatives aimed at mitigating the risks and potential impact thereof on Absa, Responsible for the ongoing measurement of the value of assigned supplier contracts, Management of controls that are used for monitoring and benchmarking service levels, Evaluate and assess supplier’s compliance to service levels through the effective application of service demerit systems, Support evaluation of supplier proposals for new services, Building and maintaining professional relationships by networking with the suppliers as well as Absa internal stakeholders, Interact and work with internal teams, primarily with supplier management and where deemed appropriate with operational staff, Foster working relationships with business units, Consulting with Project owners, Global Sourcing and Supplier Management where the need arises, Implement performance controls for assigned suppliers and proactively measure achievement against strategic targets, Participate in all internal client reviews, for those suppliers assigned, Identify and coordinate contract compliance requirements with suppliers, Optimize the assistance rendered by internal and external staff responsible, Optimize the use of tools used for tracking performance, currency of contract documents, minutes, presentations, Drive the negotiation and implementation of service level contracts with business unit heads, Drive, where required, the delivery and implementation of service requests with Administrative Officers, Work with the finance teams on improving the models for transfer pricing between the relevant business units, Monitor service levels and implement measures to improve customer satisfaction and overall profitability, Perform people management functions, including but not limited to, Workforce and recruitment demand planning, Talent management and succession planning, Review and update the departments organisation structure and role profiles regularly, Ensure that Code of Good Practice targets are met for the team, Ensure satisfactory service delivery and equal distribution of workloads in the teams, Ensure compliance to policies, legislation and regulations and that staff compliance training and attestations are in place, Assist the IT BSRM Lead in the implementation of standard execution of the Service Level Management Process, Assisting the IT BSRM Lead in driving service management best-practice and ITIL process standardization across all BUSA IT Departments, Working with the IT BSRM Lead to optimize the BUSA IT Service Level Management process efficiency, Collaborating with the BUSA Vendor Management Team as necessary to ensure adherence to the Vendor Management procedures, Escalating any vendor related issues/risks to the IT BSRM Lead, Validating the supplier information in the Citi Approved Supplier Program, Providing periodic reports/metrics to the IT Lead, Participating in the selection and ongoing management of Suppliers, including management of operational risks associated with Business Supplier relationships, Executing Services as defined in the Service Catalogs and work with the BUSA IT Service Management team on reporting, monitoring and resolving service issues, Building strong relationships with Internal and External IT service groups, and other ITIL processes, in particular IT Operations, Change Management and Incident Management, Strong oral and written communications skills, Ensuring compliance to information security requirements and requirements for Outsource Service Providers, Collaborating with the BUSA Vendor Management Lead as necessary to ensure all BSRMs are following proper Vendor Management procedures, Escalating any vendor related issues/risks to the IT Lead, Participating in the periodic reviews of Service Level Management reports, Driving the Key Performance Indicators (KPIs) and key controls for the BUSA IT Service Level Management process, Undergraduate Degree (BS/BA or equivalent combination of education/experience), Leadership with the ability to see the big picture without losing attention to detail, Relationship management skills with the ability to handle conflict and negotiations, Strong meeting organization and facilitation skills, Advanced MS Office, Visio, PowerPoint, SharePoint, and reporting tools, Lead tactical and strategic sourcing studies, and provide input into external manufacturing projects, Manage multiple projects in support of the Global Supply Chain objectives, Negotiate win-win contracts with the suppliers and help develop Supplier Network supporting compliant manufacture of cGMP materials, Responsible and accountable for performance of the global suppliers in defined spend area, Develop and maintain strong, mutually beneficial relationships with the suppliers in the supplier network, Work with the SRM team and the Project Teams to develop, communicate, and monitor relevant supplier compliance metrics, Perform other assignments as requested by the SRM Director, BS / MS / MBA in Scientific / Engineering field, Minimum of 7-10 years of experience in the pharmaceutical industry, Proven negotiation skills in Drug Product Contract Manufacturing, Packaging, API, and Contract Testing areas, Demonstrable cGMP Manufacturing knowledge including scale-up equipment, Experienced in interfacing with and managing suppliers globally, At least 7 years procurement or other relevant commercial experience, Fluent in English and Chinese (writing/verbal), Able to work under stress and high efficiency, Stays abreast of LOB needs and translates them into supplier requirements with clear expectations so that evaluation of supplier responses can be evaluated on the merit of their ability to deliver and comply, Ensures appropriate governance structure and process is set up to monitor the supplier’s performance and ensure effective issue resolution between the Bank and supplier, Provide day-to-day oversight of supplier and service provider services, ensuring adherence to all contracted service levels, Maximizes supplier performance and service levels through regular review of contract terms, ongoing meetings, scorecards and by comparing service delivered with commitments and addressing variances and opportunities for continuous improvement with suppliers’ service management team, Is accountable for change and continuous improvement in contracted services, Monitors financial compliance/performance of the contract and takes appropriate corrective action (e.g. Découvrez et achetez Supplier Relationship Management . Include the Skills section after experience. Keeps updated about own field and is an authority in own field, Supply Market Knowledge - Knowledge and skills to provide a holistic view of commodity prices, supplier financial standing, and supply/supplier risk to mitigate legal, reputational, and supply risk, and to ensure the best possible price for the commodity or service is sought, Relationship Management: The ability to leverage interpersonal skills to establish rapport and develop relationships with all key stakeholders: suppliers, customers & colleagues, Negotiation Skills: The ability to persuade, influence and explore positions and alternatives to reach outcomes that will gain acceptance of all parties and will also meet your organization’s strategic procurement objectives, Risk Management: The ability to ensure that the risks and impacts of procurement are reviewed and considered by the business, Lead the execution of the SRM function to create value, drive continuous improvement, and provide realized savings to NYPA by applying supplier relationship management leading practices, On an annual and ongoing basis support the, creation, execution, and communication of the supplier relationship strategy to the Authority and align to internal business partners’ requirements, Lead the execution of the SRM practice strategies, initiatives, and technology enablement, Develop, deepen and maintain trusted and collaborative relationships with business partners and stakeholders to ensure SSM is seen as a valued partner and appropriately involved in business decisions. tender?) Conducts weekly and monthly operational meetings, Understand individual client requirements, communicating to team as change requests; provide updates to SOP documentation; and ensure supplier conformance to requirements, Identify gaps in current or future Supplier coverage, locate and evaluate external Suppliers (or develop capabilities within existing suppliers) using standard tools such as RFI/ RFQ/s and project management to identify the correct solutions to improve the Customer experience and reduce service and financial severity risks, Review process failures to determine root causes and drive opportunities positively influencing key metrics, Collect information, build business project plans and act as a liaison between various internal and external project stakeholders, Conduct process improvement meetings between Supplier and other Asurion departments to identify gaps/ weaknesses/ redundancies that enable better communication and direction, Work with internal and external teams on cross-functional Company projects to ensure the effective and timely completion of process changes or implementation, On a rotational schedule, perform supplier operational audits focusing upon areas determined by team consensus; Document Supplier Visit and Operational Results, Minimum 5 years of related supply chain experience, preferably in Supplier Relationship Management, BA or BS in Business or other related field. Produce supplier league table to show the trends and comparisons between supplier service levels, evidencing which relationships are meeting or exceeding their targets or who is falling below expectations, Present findings on a quarterly basis to the Accountable Executive and supplier providing a snapshot of performance levels within the supplier peer group, Prepare relationship summaries featuring key data (size of relationship, fees, contacts, strengths and weaknesses, organisational structure) ahead of service reviews and Accountable Executive annual risk acceptance sign off, Provide feedback where ISFA is a stakeholder for a supplier, For new suppliers ensure FIL policy is followed and on-going governance is put in place, Analyse costs and review with Accountable Executives and Commercial team the scope to negotiate down costs, Exit Planning/Business Contingency Plan (BCP) – planning for a supplier contingency or default event, Implement a supplier relationship manager tool to improve management of suppliers. Underlying SRM is the focus on developing a mutually beneficially relationship with suppliers, especially those dee… Supply Chain & Operations Management at Microsoft Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles, Develops advanced concepts, techniques and standards, Develops new applications based on professional principles and theories, Posses broad expertise or unique knowledge; uses skills to achieve goals in creative and effective ways, Creates formal networks involving coordination among groups, Serves as the prime spokesperson for the organization on highly significant matter relating to policies, programs, capabilities, and long-range goals and objectives, Responsible for managing some of Barclaycard’s largest suppliers, Drive cost reduction/value creation opportunities, Deliver effective commercial and risk management across a portfolio of vendors in collaboration with Business Units and Accountable Executives, Ensure an excellent customer service is provided by our third parties and that service models are optimised to support Barclays’ strategic objectives, Ensure a foundation for future business growth is provided in line with strategy, Oversee change initiatives into the supply base to improve customer experience, control or reduce the cost base, Supplier Management - The ability to actively manage key supplier relationships and performance targets, supplier audits and the change control process, Specialist Knowledge: Well informed in area of supplier specialism. 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